We’re sad to see you go. But we want to make it as easy for you as possible, and would love if you would give us another try in the future!
Step 1: Delete the Raspberry Pis
Go to the mypis view, and click on the Actions menu. Click “Delete Pi” for every Pi:
Confirm the deletion:
You’ll see a confirmation:
This will also stop and disable the picockpit-client service on your Raspberry Pi (as of version 2.0).
Step 2: Delete your API keys
You can delete your API keys in the Backend:
Click the trash icon next to the entries to delete them. Careful! Clicking the trash icon will immediately delete the API key, without double-checking with you.
Step 3: purge picockpit-client
When deleting the Raspberry Pi from the webinterface, picockpit-client was automatically stopped and disabled. If you want to remove the picockpit-client package from your system, you will have to purge the package. Run, in the terminal of your choice, the following:
sudo apt-get purge picockpit-client
It is safe to leave picockpit-client on your Raspberry Pi after deleting the API keys and the Pi in the frontend, since the Raspberry Pi should not be able to connect to picockpit.com anymore (and the service is disabled).Raspi Berry trying to convince you to stay 😉
Step 4: request account deletion
In a future picockpit.com release, you’ll be able to delete your PiCockpit.com account yourself. Currently, the database has to be updated manually by our admin. Please write from your e-Mail address (which you used to register) to
support [at] pi3g.com
and request deletion of your account. We have a script that will remove all database entries related to your account.
Please note that this is not reversible – once your data is deleted, you would have to register a new account.
Your feedback is really helpful to us!
Please also give feedback, why you decided to remove PiCockpit, so that we can continue to improve and fix our mistakes.